Can I edit a retailer’s order?

Brands cannot directly edit orders placed by retailers. If any extraordinary circumstances arise and you wish to adjust an order, please contact your Markato Brand Manager or [e-mail] for support. If you cannot fulfil an order due to stock issues, please ensure to include the following when notifying your brand manager:

1. Exact items and quantities of the order which are OOS. 
2. Expected return date of those items. 
3. Any proposed alternatives as replacements.