Each brand is required to complete our payment provider Airwallex’ KYC(Know Your Customer) process during the onboarding process, and before they can go live on Markato. This step is critical for us to process payments to our brands in a secure, compliant, and accurate manner, and may require Airwallex asking for sensitive information and paperwork.
If you have any further questions, feel free to reach out support@airwallex.com.
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